- Achieve individual agreed monthly targets;
- Properly address all customers’ requests;
- Ensure active participation of the team on events and customer service activities;
- empowering climate within the team, sharing knowledge, experience, best practice and providing constructive feedback as required;
- Compliance and Risk Management | Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards. Be updated regularly on policies and procedures:
- Customer Experience | To provide service excellence and achieve customer satisfaction. Manage customer complaints;
- Comply to all required trainings as per performance development plan.
- Maintain updated regarding all tasks and activities.
Higher Diplomas: Business, Commerce and Management Studies (Required)
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