Req ID: 359331
We create smart innovations to meet the mobility challenges of today and tomorrow. We design and manufacture a complete range of transportation systems, from high-speed trains to electric buses and driverless trains, as well as infrastructure, signalling and digital mobility solutions. Joining us means joining a truly global community of more than 38 900 people dedicated to solving real-world mobility challenges and achieving international projects with sustainable local impact.
JOB TITLE & JOB CODE
Job Title (Job Code): Supplier Quality Manager Site (QC-SQ-01_001 / QC-SQ-01_002)
PURPOSE OF THE JOB
Define and Deploy Supplier Quality Assurance requirements in “serial” execution of project including
Responsible for Supplier Quality Assurance policy deployment
Management of incoming inspection activities of purchased parts
Manage Supplier NCR process for external Supplier’s and Zero-kilometer NCR’s including containment, corrective actions and Cost of Non-Quality (CONQ) management
Manage Supplier performance in Serial life to reach region/cluster/site quality targets
Coordination of project supplier quality activities when required
Organization structure (job belongs to…)
Reports directly to
Site Quality Director and when applicable to Cluster Quality Director
Other reporting to:
Regional Supplier Quality Director (QC-SQ-00)
Serial Supplier Quality Engineers and Technicians
Supplier Quality Project Engineer
Network & Links
Supplier Quality network and SQ serial team
The Supplier Quality Manager Site ensures the compliance of purchased products and parts delivered to the ALSTOM facilities. He / She manages the team of Incoming Inspectors to ensure consistent, accurate and on-time completion of incoming inspection activities. He/she also manages the team of Serial SQ Engineers to ensure reactive and comprehensive supplier non-conformity feedback, containment and corrective actions are implemented quickly to secure the supply of parts to the line.
Accountabilities & Authorities:
Incoming Inspection Management:
Collaborate with SPQD and Incoming Inspectors to ensure Control Plans are defined and registered in the ERP system
Ensure inspection instructions/ checklists are defined and available for Incoming Inspectors
Establish and manage the process for maintaining and storing records at Incoming Inspection
Ensure Incoming Inspectors comply with procedures for inspection, tool calibration, storage of records, Non-conformities characterization and ERP transactions.
Initiate outside special process inspections or outside lab testing when required
Ensure control plans modified when Non-conformities are detected at incoming and on the production line
Supplier Nonconformity Management – Ensure site SQ Serial Team’s reactivity and efficiency to:
Secure in a timely manner strong and complete supplier containment actions plan to secure the Manufacturing line
Ensure complete and efficient Supplier’s rootcause analysis and corrective actions to supplier’s Non-conformities
Establish supplier responsibility and assure the invoicing of Cost of Non-Quality to suppliers (CONQ)
Organize supplier retrofits and remedial actions, including storing of vendor work reports and validations
Challenge suppliers to react quickly and correctly identify and rectify root causes of nonconformities to prevent recurrence
Ensure effective Supplier’s waivers management for the Site
Ensure daily meetings and routines to set priorities and manage daily workload
Manage hierarchically the SQ Serial, Incoming Inspection and Supplier Quality Project teams.
Accountable of the performance management cycle of his/her team.
Elaborate the yearly training plan for his/her team and proposes the qualifications.
Prepare and provide the Site SQ Serial reporting based on defined KPI’s and animate teams and suppliers to reach assigned targets
Prepare and manage his/her budget in term of internal resources, external contractors & business travels .
Supplier Quality Performances
Prepare Reports and supplier Quality Reviews for top level management on top quality issues and action plans including managing the red, yellow status of suppliers with ongoing quality issues
Set Suppliers Quality Commitments in accordance with Alstom Procurement objectives
Ensure proper Supplier Quality risk management and deploy dedicated mitigation plans
Monitor and assess suppliers on overall improvement plans
Maintain and publish KPIs and identify opportunities for performance improvement
In relationship with Regional and Global SQ Serial Organization, inform Sourcing, Industrial and Engineering/Project entities about the main issues.
Increment and lead Return of Experience activities on his/her scope of work
Project Supplier Quality Activities Management (as required):
Ensure the performance of source inspections for low critical purchased parts (non-Supplier Part List components)
When required, ensure the coordination of Project Supplier Quality activities for major Projects, including the setting up and maintain of Supplier Part List, priorization and coordination of FAI’s activities performed by SPQD Teams, ensuring regular communication of Project Supplier Quality activities to the Project Team
Establish routines with SPQDs for the weekly status reporting on FAIs
Provide the Project Supplier Quality and Serial SQ reporting and consolidates the results versus the budget
Contribute to site quality continuous improvement program
Prepare and participate in Process reviews, internal/external audits and APSYS roadmap
Contribute to Quality Assurance Plan (QAP) in collaboration of SPQD central teams
Propose good practices
Ensure the strong integration of Return of Experience (REX) to the SPQD teams for next projects.
Contribute to Continuous Improvement activities including internal/external audits, root cause investigations, and internal training programs
Measurement of Supplier Performance (Non-conformities quantity/trend, areas of detection, red/yellow status management)
Complete inspections within allocated target lead time and ensure priority inspections are completed on time
Monitor Cost of Non-Quality from Suppliers (CONQ) recovery
MAIN REQUIRED COMPETENCES
Bachelor’s degree in quality, technical major or Engineering or equivalent.
Familiar with supplier qualifications standards (ISO, ASME, IRIS, Local Standards, etc.)
Ease with suppliers’ contracts, competence skills and budget management.
Fluent in English.
Master’s degree in Quality or Engineering or equivalent.
Management experience in Supplier Quality
Railway experience a “plus”.
Familiar with a variety of measurement equipment.
Min 5 years’ experience within manufacturing industry or in Quality role
Experience managing supplier relationships
Experience using SAP or similar computer applications
Demonstrated experience in Quality Wall, Quality Basics, P-FMEA and Control Plan management
Quality inspection experience within manufacturing industry.
Experience with typical products used and their defect modes
Experience in Quality / audit are valued
Competencies & Skills
Strong in leadership and conflict management
Analytical and detail-oriented
Rigor and process-oriented
Strong in communication.
Mechanically or electrically inclined, strong technical understanding.
Experience in operational activities, in documentation management & collaboration and team working.
An agile, inclusive and responsible culture is the foundation of our company where diverse people are offered excellent opportunities to grow, learn and advance in their careers. We are committed to encouraging our employees to reach their full potential, while valuing and respecting them as individuals.
To apply for this job please visit jobsearch.alstom.com.