Capita Vacancies 2022 – Apply For Customer Experienced Advisor Jobs In Cape Town, Western Cape

Website Capita

Capita SA is looking for dynamic and vibrant individuals to join our world-class call center as a Customer Experience AdvisorWe need self-motivated individuals with a flair for customer service to provide a professional and effective customer experience to our clients by addressing with their queries and assisting in facilitating and managing queries and concerns. You will be required to handle customer service queries in a manner that limits brand damage, meets the ever-changing customer needs and complies with our values, vision and strategic direction.

We are supporting our clients as they adapt to a new world in the wake of COVID-19. We are now recruiting for roles which will help our clients to deliver vital services and to resume business wherever possible.

 

Benefits

OVER AND ABOVE YOUR BASIC SALARY, YOU GET:

·        Shift Allowance

·        Weekend Hero Bonus

·        Excellent monthly performance bonus of up to 20% of basic salary

·        Primary Healthcare after successful completion of probation

·        Provident Fund contribution after successful completion of probation

·        Free door to door transport for evening shifts after 7pm

·        A progressive career path to help you develop in your Call center career

·        Comprehensive product training in a fun collaborative environment

·        Excellent accredited training programs to assist you in career development on a variety of subjects/concepts

·        Employee Share Scheme Trust after 24 months tenure with Capita

·        Eligibility to participate in our scholarship program after 24 months tenure with Capita

Embark on your call center career today with an award winning International BPO.

IMPORTANT

The shortlisted candidates are subject to be assessed using relevant assessment tools based on the needs and requirements of the role.

All shortlisted candidates will be subject to clear vetting checks (ITC/Criminal)

Capita South Africa adheres to the principles of the Employment Equity Act and preference will be given to designated groups.

 

Please be advised that all interviews, assessments and background checks will be conducted online in order to assist with social distancing and to minimise the risk of the Covid-19 virus to our applicants and employees.  The welfare of our people is of paramount importance to us, and we are doing everything we can to keep our applicants, colleagues and customers safe during this time

Candidate Requirements

Minimum Requirements

·        Completed Matric Qualification (with a Minimum of 6 months unbroken International BPO experience OR 12 months Domestic experience)

·        Non-matric with 24 month unbroken International BPO experience

·        Clear ITC record

·        Clear Criminal record

To apply for this job please visit www.careers24.com.