Philips Vacancies 2022 – Customer Fulfilment Manager Africa

Website Philips

Job Description

In this role, you have the opportunity to

Formulate and execute the commercial supply chain processes and to create, lead and coordinate initiatives and activities to achieve optimum integrated supply chain management within Philips


You are responsible for

  • Creates and maintains a safe working environment that continuously improves the Health and Safety of workers, including identification and management of occupational risk, provision of information and training, review of performance and provision of sufficient resources to maintain an effective H&S program
  • Pro-actively embeds quality in products and processes while complying with relevant business and regulatory requirements to deliver on our customer promise.
  • Actively drives integration across the E2E value chain by identifying key drivers of value and influencing others to work cross functionally to increase operational excellence and customer value.
  • Ensures that output of our warehouse and 3PL activities meets current and future demands, regulatory and service requirements and is delivered with competitive costs and speed to our customers Establishes a responsive, agile supply chain, by translating supply chain strategy into processes and policies.
  • Drives an optimal balance of supply and demand through integrated planning and effective materials management to maximize performance and profitability.
  • Initiates changes to supply chain management concepts in accordance with the customer requirements leading to continuous improvements across the E2E supply chain.
  • Lead and develop the supply chain team to ensure the long and short term capabilities.
  • Drives supply chain transformation towards digital capabilities through transparency/visibility and data driven decision making
  • Actively drives a culture of continuous improvement leveraging LEAN methodology and Philips Excellence Practices
  • Advises on and implements the medium-term policy for the supply chain department
  • Identifies opportunities for performance improvement within own group and related environment
  • Actively campaigns for quality and constantly seeks opportunities to enhance customer satisfaction and cost effectiveness
  • Turns issue analysis insights in compelling solutions.
  • Aligns the supply chain processes within scope of responsibilities.
  • Monitors team and individual performance.
  • Ensures self and team is properly trained in Health & Safety related to processes, tools, equipment used in Supply Chain.
  • Demonstrates a clear understanding of all HS&E practices that apply to Operations.


You are a part of the Healthsystems Service & Solutions Delivery Operations META Team and you will report to the Customer Fulfilment Leader META


To succeed in this role, you should have the following skills and experience:

  • Bachelor’s degree, preferably in Business Administration, Supply Chain Management
  • 5 years + of related experience, preferably from the Health care industry
  • Experience in budget management
  • Strong organisational & problem solving skills
  • A people person with a Self-starter personality
  • Experienced with SAP
  • Experienced with Excel (must have)
  • Experienced and comfortable in working within a fast paced matrix organisation
  • Keen to travel when needed

To apply for this job please visit